Effective date: May 2025
Marblanc Electrical Group S.L. (“Marblanc Solar”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit marblancsolar.com or interact with us.
1. Who We Are
Legal name: Marblanc Electrical Group S.L.
Business address: Calle Calvario 8, 29601 Marbella, Málaga, Spain
Contact email: [email protected]
2. What Data We Collect
We collect personal data when you:
- Fill out our Free Solar Survey form, including:
- Name
- Email address
- Phone number
- Electricity bill (only if provided with consent)
We also use Google Analytics and Google Tag Manager, which collect anonymized engagement data to help us improve the website. We do not directly collect or store IP addresses.
3. How We Use Your Data
We use your data for the following purposes:
- To respond to your inquiries and carry out the requested Free Solar Survey
- To follow up on enquiries through our internal CRM system
- To improve our website performance by analyzing anonymized usage metrics
4. Data Sharing
We do not sell or share your personal data with third parties for marketing. However, we do use Google Analytics and Google Tag Manager, which process data according to Google’s privacy policies: https://policies.google.com/technologies/partner-sites
5. Where We Store Your Data
Your personal data is securely stored in Spain (EU) in internal databases used as part of our customer relationship management (CRM) system to follow up efficiently on enquiries.
6. Your Rights
Under Spanish and EU data protection laws, including the General Data Protection Regulation (GDPR), you have the right to:
- Access the personal data we hold about you
- Correct or update your personal data
- Request deletion of your personal data
- Object to or restrict certain data processing activities
To exercise these rights, please contact us at [email protected] or refer to the guidelines of the Spanish Data Protection Authority (AEPD): https://www.aepd.es/
7. Cookies and Tracking
We use cookies on our website to improve your experience. You can accept or reject non-essential cookies through our cookie banner. For more details, please review our cookie settings on the website.
8. Legal Basis for Processing
We process personal data under the following legal bases as defined by the GDPR:
- Consent: When you provide information through our Free Solar Survey form
- Contractual necessity: When we need to process your data to provide you with a service you requested
- Legitimate interest: For internal analytics and website improvement, ensuring this does not override your privacy rights
9. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this page periodically.
